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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
21 days no quibble returns policy on all online purchases
Goods must be returned within 21 daysGoods must be accompanied by an original receiptGoods must be returned in their original packaging and must not be damaged.Goods must not be used.Postage costs will NOT be covered for items being returned.Exchanges will be charged postage as follows, €15 for bikes and large boxes €10 standard packages.
We will refund to your credit card with the full amount less the original cost of postage incurred by us.
Refunds will be credited to your Credit Card or a Bank transfer can be arranged if necessary.
Refunds can only be made to the original Cardholder and on the original Credit card.
It is the responsibility of the customer to ensure the goods are returned safely to us.
Brand:Kryptonite
Code:GK001645