Penny Farthing Cycles Returns Policy

Goods must be returned within 21 days
Goods must be accompanied by an original receipt
Goods must be returned in their original packaging and packaging must not be damaged.
Goods must not be used.
Postage costs will not be covered for items being returned.
Exchanges will be charged postage as follows, UK and Ireland, €15 for bikes and large boxes €10 standard packages.

We will refund to your credit card with the full amount less the original cost of postage incurred by us.

Refunds will be credited to your Credit Card or a Bank transfer can be arranged if necessary.

Refunds can only be made to the original Cardholder and on the original Credit card.

It is the responsibility of the customer to ensure the goods are returned safely to us.

 

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